Holiday Inn - Memphis Downtown - Beale St., an IHG Hotel

The staff were very nice and valeted our vehicle well. Where it’s located is great, the restaurants are with walking distance and are many. The lobby is large and very eye appealing, with areas for visiting, eating or drinking.

Booking com was notified on October 20 that the hotel had no air. We arrived only to find this out we had to find another place to stay. The front desk girl was great she tried to help us. They tried to give us fans but it was still to hot. I would stay if i ever planned another trip to Memphis just because of the staff.

Clean

The staff was great very friendly and very informative helpful with places to eat and where to go every one was amazing valet parking staff was very helpful all around a great place

The staff was exceptional-- everyone in the hallways or reception or breakfast were extra friendly and respectful. The shuttle drivers were exceptional!